Patients Rights and Responsibilities were established with the expectation that observance of these rights will contribute to more effective patient care and greater satisfaction for the patient, family, physicians and the facility caring for the patient. Patients shall have these rights regardless of age, race, sex, national origin, religion, culture, personal values or belief systems.
1. To be informed of his/her rights in a manner he/she can understand.
2. To participate and make decisions regarding care, including, but not limited to the following:
- Patients are treated with respect, consideration, and dignity.
- We follow the Heath Insurance Portability and Accountability Act of 1996 (HIPPA). Under the HIPPA guidelines, patients are provided the appropriate privacy. Patients have the right to privacy of information given and services provided. Patients have the right to be informed of any person other than routine personnel that will be observing or participating in his/her treatment.
- Patients have the right to know the person or persons responsibility for coordinating his/her care.
- Personal disclosure and records are treated confidentially, and, except when required by law, patients are given the opportunity to approve or refuse their release.
- Patients are provided, to the degree known, complete information concerning their diagnosis, treatment, and prognosis.
- Patients have the right to receive from his/her physician enough information so that he/she may understand the procedure or treatment being received in order to sign informed consent.
- Patients have the right to refuse treatment and to be informed of the consequences of his/her actions.
- Patients are given the opportunity to participate in the decisions involving their health care.
- Patients have the right to expect that care provided and services rendered are consistent with quality standards.
- Patients have the right to be informed of the mechanism for continued health care following discharge from the Delmarva Surgery Center.
- Patients have the right to examine and receive an explanation of his/her statement of charges regardless of the source of payment.
- Patients have the right to know in advance the expected estimated amount of his/her charges.
- Patients have the right to know the services available at the Delmarva Surgery Center.
- Patients have the right to know provisions for after- hours care and emergency care.
- Patients have the right to know methods for expressing grievances and suggestions to Delmarva Surgery Center.
- Patients have the right to information concerning the institution to which he/she may be transferred should an emergency occur.
- Marketing or advertising regarding the competency and capabilities of Delmarva Surgery Center are not misleading.
- Patients have the right to be advised if the facility/personal physician proposes to engage in or perform human experimentation affecting his/her care of treatment. The patient has the right to refuse to participate in such research project.